Book an appointment.

When making an appointment with Lady Lox we encourage online bookings via our Fresha booking system, but welcome bookings via text and call.

When booking online ensure you have read the description provided in each Lady Lox service to allow for the most correct booking to be made. If you have any hesitations please feel free to contatc us with a photo of your current hair and inspo pictures of what you’re hoping to achieve.

Text or Call 0452 121 978

Instagram @ladylox__

Lady Lox Gift Voucher

Stuck on a present idea? Give the gift of great hair

Whether it be a simple wash and blow dry, a total hair transformation, a set of premium quality hair extensions or purchasing salon products, this hair voucher can do it all!

Policies

  1. Deposits

    • All deposits are strictly non-refundable.

    • Deposits can be transferred to a new booking if you provide at least 48 hours’ notice to reschedule.

    • Late cancellations/reschedules with less than 48 hours’ notice will result in the deposit being forfeited.

  2. Cancellations & No-Shows

    • Same-day cancellations or no-shows will be charged the full cost of the booked service.

    • Future appointments will not be accepted until the outstanding balance is paid.

    • Repeated no-shows may result in refusal of future bookings at our discretion.

  3. Service Adjustments

    • If additional services or products are required to achieve your desired result, you will be advised during your appointment and re-quoted accordingly.

    • We reserve the right to refuse services that may compromise the health of your hair or scalp.

  4. Packages & Pricing

    • For package services that include a wash and blow-dry, opting out of any component will not reduce the total package price, as these are bundled services.

    • All prices are subject to change without notice to reflect updated product, supplier, or operational costs.

  5. Running Late

    • If you are more than 15 minutes late, we may need to adjust or shorten your service to stay on schedule or reschedule your appointment. In this case, your deposit may be forfeited.

  6. Client Responsibility

    • Please arrive with clean, dry hair unless advised otherwise.

    • Ensure you provide accurate information about your hair history (previous colours, treatments, or damage) so we can deliver safe and effective results.

  7. Satisfaction Policy

    • If you are unsatisfied with your service, please contact us within 7 days so we can assess and discuss a solution. Adjustments are made at the discretion of the salon and do not include changes of mind.